Terms and conditions

The website (the "Website") is owned and operated by Rootz Ltd, a company registered under the laws of Malta with registration number C 83649 and having its principal place of business at Spinola Park Level 2, Triq Mikiel Ang Buhagiar, St. Julian's STJ 07, SPK 1000, Malta.

All players are required to be at least 19 years old, as per Canadian law, and can only hold one account with the Website. The Website reserves the right to restrict its services to certain countries or territories.

By registering on the Website, you agree to provide accurate and truthful information about yourself. You are required to complete a registration process which involves providing personal details and choosing a username and password. Upon successful completion of this process, your account will be activated immediately upon email verification.

We reserve the right to request additional documentation or proof of identity as part of our Know-Your-Customer (KYC) protocols at any time during the account lifecycle. You agree that we may share information with third parties for KYC purposes.

The Website features games supplied by NetEnt, Play'n GO, Evolution Gaming, Microgaming, Push Gaming, Nolimit City, Relax Gaming, ELK Studios, and Quickspin (all licensed by MGA) among others.

We offer various bonuses and promotions to our players from time to time, subject to applicable terms and conditions. These may include welcome offers, reload bonuses, cashback rewards, and loyalty program benefits.

In order to activate a bonus or promotion, you must first deposit at least the minimum amount specified in the relevant offer details (in this case $10). Not all games contribute equally to wagering requirements; for full details see our "Game Contribution" section below. Wagering on certain games may not be allowed while bonuses are active.

Our loyalty program is invitation-only, and players will be invited based on their activity with us. As a participant in the Loyalty+ programme, you may receive rewards such as cashback up to 20%, personal management support from our dedicated team members, Levelz points redemption for bonus spins or real money, and other exclusive benefits.

We accept deposits via Interac, Visa/MC, Skrill, Neteller among others (minimum $10), processed instantly with no fees charged to the customer. Withdrawals can be made using various methods subject to a minimum amount of $50 for bank transfer and up to $5,000 for e-wallets.

All bonus terms are as follows: wagering requirements apply; maximum bet rules are applicable (in this case 35x); certain games contribute less than others towards the completion of these requirements. Please refer to our "Game Contribution" section below for further information on which games qualify and under what circumstances.

You acknowledge that we reserve the right, at any time without notice, to change or withdraw from offering bonuses or promotions as outlined above.

We utilize SSL encryption standards to ensure the confidentiality of your data and communications with our Website. Our Random Number Generator (RNG) is certified by MGA; however we do not currently employ external auditors such as eCogra or iTech Labs for fair play auditing purposes on a regular basis.

In order to promote responsible gaming, you can set limits on deposits, losses, and wagering amounts via your account settings at any time. You also have the option of taking a temporary self-exclusion (cool-down) period or requesting permanent exclusion from our services if deemed necessary.

By registering with the Website and engaging in any activities on the platform, you acknowledge that these Terms of Use are binding upon yourself personally. We reserve the right to amend or update this document at any time without notice.

All matters arising from your use of the website shall be governed by the laws applicable in Malta. Any disputes will be resolved through amicable negotiation between parties; failing which we may seek resolution via mediation and/or litigation in a court having jurisdiction over us and you.

You agree to indemnify and hold harmless us, our employees, agents and third-party suppliers (collectively "our company") against any claims arising out of your use or misuse of the Website including but not limited to: failure to comply with applicable laws or regulations; unauthorized transactions conducted using stolen/lost credit cards/bank details etc., breaches of these Terms & Conditions.

These Terms & conditions do NOT include complete list all potential risks involved in gambling (including loss, addiction), and users must seek independent advice prior engaging online gaming activities.